SalesForce CRM Training

Salesforce Customer Relationship Management, commonly known as Salesforce CRM, was founded with the vision of revolutionizing CRM. A key advantage of Salesforce is its cloud-based infrastructure, eliminating setup costs and allowing employees to work from any device with an internet connection—be it a smartphone, tablet, laptop, or PC. Salesforce CRM is user-friendly for both small businesses and large organizations. It extends beyond sales and marketing CRM, empowering you to manage all customer interactions effectively.

Salesforce Training Topics

Introduction to Salesforce

Overview of Salesforce

  • What is Salesforce?
  • Benefits of Salesforce
  • Salesforce Editions

Salesforce Ecosystem

  • Salesforce Products (Sales Cloud, Service Cloud.)
  • Trailhead

Salesforce Administration

Getting Started with Salesforce Administration
  • Salesforce Setup
  • Organization Setup
  • User Management
Security and Access
  • Profiles and Permission Sets
  • Role Hierarchies
  • Sharing Rules
  • Field-Level Security
Data Management
  • Data Modeling and Relationships
  • Importing and Exporting Data
  • Data Validation and Integrity
  • Data Backup and Restore
Automation Tools
  • Workflow Rules
  • Workflow Rules
  • Flow Builder
  • Approval Processes
Customization
  • Custom Objects and Fields
  • Page Layouts and Record Types
  • Apps and Tabs

Salesforce Development

Introduction to Salesforce Development
  • Developer Console
  • Sandbox and Deployment
Apex Programming
  • Basics of Apex
  • Apex Classes and Triggers
  • Governor Limits
  • Testing and Debugging Apex
Visualforce
  • Introduction to Visualforce
  • Visualforce Pages and Components
  • Controllers and Extensions
Lightning Components
  • Aura Components
  • Lightning App Builder
Lightning Web Components (LWC)
  • Introduction to LWC
  • Setting Up LWC Development Environment
  • LWC Basics (Components, JavaScript, HTML, CSS)
  • Creating and Deploying LWC
  • LWC Lifecycle Hooks
  • LWC and Data Binding
  • LWC with Apex
  • Debugging and Testing LWC
Integrations
  • REST API
  • SOAP API
  • Bulk API
  • Salesforce Connect

Advanced Topics

Salesforce Einstein
  • Einstein Prediction Builder
Salesforce DX
  • Salesforce CLI
Hands-on Projects and Case Studies
  • Real-World Projects
  • Case Studies
  • Best Practices
Additional Resources
  • Trailhead Modules
  • Documentation and Release Notes
Table of Contents
"Agastya Salesforce Institute is fantastic. The trainers explain everything clearly and help you understand. I feel much more confident in my Salesforce skills now."
UDAY KUMAR
"I learned so much at Agastya. The training is detailed and practical. Now I can handle Salesforce tasks at my job easily."
NARESH KOLLU
"Great experience with Agastya Institute. The trainers are knowledgeable and patient. I recommend this to anyone who wants to learn Salesforce."
SARVA GOKUL
"Agastya made Salesforce easy to understand. The hands-on practice sessions were very helpful. I’m very satisfied with the training."
NARAYANA
"I really enjoyed the Salesforce course at Agastya. The trainers are friendly and the content is very useful. I would recommend this institute to others."
NAVYA CHOWDARY
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